top of page

Senior Customer Engineer (WNE01)

On behalf of a Global Communication Solutions Company

Branchburg, NJ, USA

Job Type

Full Time




$75,000.00 - $130,000.00 per year

About this Client

It is a global technology-oriented company specializing in communication product design, development, and manufacturing. They offer comprehensive solutions for a wide range of wireless and wired communication products, including 5G devices, smart home solutions, and automotive communication products. Headquartered in Taiwan, it has a strong presence worldwide and collaborates with renowned partners to drive innovation in the industry.

About the Role

As Sr. Customer Engineer, you'll support product acceptance, validation, and verification. Ensure high-quality product performance, conduct field tests, and engage in technical support. Collaborate with R&D and resolve issues to meet customer requirements.


  • Support product technical acceptance and certification process

  • Conduct product validation, verification, and regression testing for quality, performance, and reliability

  • Write Product Test Plans for WiFi, Cellular, and Network products

  • Ensure high system-level product quality and user experience

  • Manage installed systems and coordinate test house activities

  • Provide and improve automation test items to increase efficiency

  • Engage in L2 and L3 level problem escalation with product groups

  • Participate in vendor and customer meetings for product feedback and opportunities

  • Provide technical post-sales support to R&D team and collaborate with DQA/SQA teams to ensure feature delivery/inclusion

  • Adhere to bug tracking process as per corporate product development lifecycle


  • Bachelor's degree or above in Electrical/Electronics Engineering, Information Engineering, Industrial Engineering

  • Proficient in Linux, Shell, TCP/IP (preferred)

  • Experience in communication engineering, telecom equipment installation, wireless communication testing, network system configuration

  • Proficiency in both Chinese and English is required


  • 401(k)

  • Dental insurance

  • Flexible schedule

  • Health insurance

  • Paid time off

  • Vision insurance


  • 5 years of related experience

  • Communication Product Design or Development related: 3 years (Required)


  • English (Required)

  • Chinese/Mandarin (Required)



Willingness to Travel



May 24, 2024

bottom of page